I have had so many issues with Virgin Mobile.
Firstly, I got a contract out for my birthday in 2007 – I wanted my number ported that ended with 5055. They ported a number that ended with 5005!
Then, their signal is absolutely crap so I don’t even want to think about the number of lost calls that I had in 2 years.
When the 2 years were up, I changed to prepaid and they still had the audacity to charge me for a handset buyout fee – which I queried and the Customer Services said that they would reverse it. Guess what – I am on the ITC because of it and now no bank will grant me a loan!
I wish that something could be done about it. If you go onto www.hellopeter.com, it is amazing how many complaints Virgin Mobile has against them. Surely this would make management take notice that something is not too lekker about their whole setup!