I have been a blissful Gautrain commuter for 3 months now. I enjoy the safety, speed, convenience… and most of all, no taxis or bad drivers to contend with. I actually feel sorry for the other commuters (especially my husband) when I go over the Modderfontein bridge on the train… you just see SO many cars!
Anyway, the actual point that I was trying to make is that why don’t people find information for themselves and why do they rely on someone else to tell them what they need to know? About 2 weeks ago I noticed that there were so many letters to the editor asking information regarding the Gautrain and their buses. They were complaining that there is no information available to the general public. Bollocks!
When I was invited to an interview in Sandton, I very quickly realised that I could possibly work 2 block away from Sandton Gautrain Station. In my excitement, I phoned my hubby who checked on their website www.gautrain.co.za. Wow, that is a difficult and complicated website address to remember – no wonder no one can get information for the Gautrain!
Anyway, so my hubby confirmed what I suspected and I went to the interview. Hooray for me, I got the job and started a few weeks later. That night, I went on the website just to find out what went where and at what time…
I found exactly what I was looking for – directions to stations, bus routes, timetables, prices and I even read up on their rules! It was the easiest thing I have done. When I took a test run in the week, the ladies at the station were super efficient and helpful. They guided me step-by-step through the process and I happily made my way to Sandton City (from Kempton) with no hitches what so ever.
So, why don’t those people that complain about the lack of information get off their bums and do something about it – like go to www.google.co.za and type in Gautrain? I don’t understand the mentality… they would rather moan and groan rather then empowering themselves.
Last thought – to those of you that have pondered the use of the Gautrain… take it from me, you won’t regret it! Safe, secure, reliable and I personally feel its safer than using your car everyday.